AI Responses Beta
Control when Twizbee can suggest or send automated customer replies.
Changes save automatically.
AI Assistant Core Settings
Auto-Respond to Common Questions
Let the assistant answer common questions using your business settings, booking links, and billing configuration.
Suggested SMS Replies
Show reply suggestions to staff even if full auto-replies are off.
Voice Ordering for Calls
Allow the assistant to help with simple incoming call routing and voice ordering prompts.
Business Context & Knowledge Base
Add instructions for tone, parking, refunds, handoff rules, or anything else the assistant should know.
Auto-Reply Topics
Business Hours & Location
Answer questions like “Are you open?” and “Where are you located?”
Appointments & Booking
Answer scheduling questions and point customers to your booking flow.
Invoices & Estimates
Answer billing follow-up questions and point customers to payment or estimate details.